SupportYourApp

supportyourapp.comBPO & OutsourcingRemote / Distributed501-1000 employeesFounded 2010

About

SupportYourApp is a remote outsourced customer support company serving technology and SaaS businesses worldwide.

Reviews (5)

3.0 average

Interview experience

Mostly positive — 100% of interviewees reported a good experience.

Positive (3)Didn't interview (1)

What people like

“interesting problems, stock that's actually worth something, no micromanagement”
“supportive manager, fully remote, no RTO games, pay is solid”
“PTO people actually use, real learning budget”

What to watch for

“comp doesn't keep up with market, internal politics”
“unclear expectations, communication gaps across teams”
“burnout is common, slow promotions, comp doesn't keep up with market”

it's okay

Honestly, Some teams are great, others are a mess — luck of the draw

Pros

interesting problems, stock that's actually worth something, no micromanagement

Cons

comp doesn't keep up with market, internal politics

Interview experience: Positive

Dylan Romano

12 months ago

Contract

Fine for what it is

Stable and predictable, a little boring if I'm honest. RTO mandate came out of nowhere and morale tanked overnight.

Pros

supportive manager, fully remote, no RTO games, pay is solid

Interview experience: Didn't interview

Jordan Haddad

over 1 year ago

Full-time

best job I've had so far

People jump in to help without you even asking People jump in to help without you even asking

Pros

PTO people actually use, real learning budget

Cons

unclear expectations, communication gaps across teams

Interview experience: Positive

Noah

over 1 year ago

Freelance

Not what they sell you

ngl On-call was brutal and they didn't comp it at all. rTO mandate came out of nowhere and morale tanked overnight.

Pros

fully remote, no RTO games, flexible hours

Cons

burnout is common, slow promotions, comp doesn't keep up with market

Mei Fischer

over 1 year ago

Former employee

Solid company, good people

Overall, Leadership is straight with you in the all-hands, no corporate fluff.

Pros

great health benefits, genuinely smart coworkers

Cons

unclear expectations, comp doesn't keep up with market

Interview experience: Positive

Andre B.

over 1 year ago

Former employee

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