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TTEC

Verified
ttec.comBPO & OutsourcingUnited States5000+ employeesFounded 1982

About

TTEC is a customer experience technology and services company providing outsourced contact-center and CX solutions.

Reviews (5)

4.2 average
Interview experience

Mostly positive — 67% of interviewees reported a good experience.

Positive (2)Neutral (1)
What people like
  • real learning budget, great equipment stipend, great health benefits
  • generous parental leave, fast decisions, strong eng culture
What to watch for
  • below-market pay, RTO creep
  • too many meetings, burnout is common
  • reorgs constantly

Hit or miss

look, Good people, dated tooling. Trade-offs everywhere. Middle of the road. You won't hate it, won't love it. Flexible hours mean I actually get to see my kids at dinner.

Cons

below-market pay, RTO creep

OC
Owen C.
about 2 months ago
Freelance

Great place to grow

ngl Remote setup is dialed in — never once felt out of the loop. People jump in to help without you even asking.

Interview experience: Positive
MM
Mateo Marchetti
12 months ago
Former employee

Happy here

PTO is respected, nobody guilt-trips you for taking it. Good problems to work on and the autonomy to solve them your way They preach work-life balance then ping you at 11pm.

Pros

real learning budget, great equipment stipend, great health benefits

Interview experience: Neutral
NC
Nina Castro
over 1 year ago
Full-time

No real complaints

ngl My manager had my back and gave me real room to grow. Got promoted within 18 months. They actually invest in their people.

Cons

too many meetings, burnout is common

AM
Aisha Moreau
over 1 year ago
Full-time

great place to grow

People jump in to help without you even asking My manager had my back and gave me real room to grow.

Pros

generous parental leave, fast decisions, strong eng culture

Cons

reorgs constantly

Interview experience: Positive
N
Noah
almost 2 years ago
Former employee

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