SupportNinja

supportninja.comBPO & OutsourcingUnited States501-1000 employeesFounded 2015

About

SupportNinja provides outsourced customer support and back-office teams for growing companies.

Reviews (5)

3.6 average

Interview experience

Mixed — interviewees were divided on their experience.

Positive (1)Neutral (2)Negative (1)

What people like

“genuinely smart coworkers, low-ego team”
“supportive manager, interesting problems”
“real learning budget, fast decisions”

What to watch for

“unclear expectations”
“unclear expectations, on-call is rough, below-market pay”

Good people, good work

Good problems to work on and the autonomy to solve them your way leadership is straight with you in the all-hands, no corporate fluff High turnover tells you everything you need to know.

Pros

genuinely smart coworkers, low-ego team

Grace M.

12 months ago

Full-time

Solid company, good people

Genuinely enjoyed my time here, would go back genuinely enjoyed my time here, would go back

Pros

supportive manager, interesting problems

Cons

unclear expectations

Interview experience: Neutral

Max Ali

about 1 year ago

Internship

Good people, good work

Overall, People jump in to help without you even asking

Pros

real learning budget, fast decisions

Interview experience: Positive

lucas.adebayo

over 1 year ago

Full-time

Fine for what it is

Look, Solid for a first job, less so if you're senior. depends heavily on which team you land on.

Pros

pay is solid, low-ego team, flexible hours

Interview experience: Neutral

Carlos S.

almost 2 years ago

Full-time

Average overall

look, It's fine. Not amazing, not terrible

Cons

unclear expectations, on-call is rough, below-market pay

Interview experience: Negative

emma.moreau

almost 2 years ago

Full-time

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