Freshworks

Verified

freshworks.comSoftwareIndia5000+ employeesFounded 2010

About

Freshworks provides modern, affordable SaaS for customer service, sales and IT teams.

Reviews (5)

3.8 average

Interview experience

Mostly positive — 75% of interviewees reported a good experience.

Positive (3)Negative (1)Didn't interview (1)

What people like

“fast decisions”
“interesting problems, great health benefits, good 401k match”
“great equipment stipend”

What to watch for

“tooling is dated”
“tooling is dated, slow promotions”
“RTO creep, tooling is dated”

Happy here

ngl Benefits are top tier, the parental leave alone is worth it

Pros

fast decisions

Cons

tooling is dated

Interview experience: Negative

Kevin P.

7 months ago

Freelance

Average overall

overall, Stable and predictable, a little boring if I'm honest. Benefits are top tier, the parental leave alone is worth it.

Pros

interesting problems, great health benefits, good 401k match

Cons

tooling is dated, slow promotions

Interview experience: Didn't interview

Sofia Holloway

11 months ago

Full-time

Solid company, good people

Remote setup is dialed in — never once felt out of the loop. Comp is competitive and the equity refresh was actually real.

Cons

RTO creep, tooling is dated

Interview experience: Positive

Fatima Diaz

about 1 year ago

Contract

would recommend

Benefits are top tier, the parental leave alone is worth it. My manager had my back and gave me real room to grow. Way too many meetings, almost no time to actually build.

Cons

on-call is rough, limited upward mobility

Interview experience: Positive

Carlos Tanaka

about 1 year ago

Former employee

it's okay

Solid for a first job, less so if you're senior. Middle of the road. You won't hate it, won't love it.

Pros

great equipment stipend

Cons

limited upward mobility, weak onboarding, burnout is common

Interview experience: Positive

petra.nguyen

over 1 year ago

Internship

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