Customer.io

customer.ioSoftwareUnited States201-500 employeesFounded 2012

About

Customer.io is a remote-first messaging automation platform for sending data-driven customer communications.

Reviews (5)

4.0 average

Interview experience

Proceed with caution — 100% reported a negative interview.

Negative (2)Didn't interview (1)

What people like

“no micromanagement”
“great equipment stipend, async-friendly, fast decisions”
“no micromanagement, pay is solid”

What to watch for

“internal politics”
“burnout is common”
“unclear expectations”

Happy here

Honestly, Benefits are top tier, the parental leave alone is worth it. Got promoted within 18 months. They actually invest in their people. Promised growth that just never materialized.

Pros

no micromanagement

Cons

internal politics

Mei Fischer

20 days ago

Internship

solid company, good people

Honestly, Genuinely enjoyed my time here, would go back

Pros

great equipment stipend, async-friendly, fast decisions

Interview experience: Negative

Chloe Osei

3 months ago

Contract

Best job I've had so far

Flexible hours mean I actually get to see my kids at dinner.

Pros

no micromanagement, pay is solid

Cons

burnout is common

Interview experience: Negative

Grace Ortiz

9 months ago

Full-time

Great place to grow

ngl Benefits are top tier, the parental leave alone is worth it. My manager had my back and gave me real room to grow. Constant reorgs and nobody seems to know who owns what

Pros

good 401k match, stock that's actually worth something

Cons

unclear expectations

Interview experience: Didn't interview

Anika Reyes

about 1 year ago

Full-time