24-7 Intouch logo

24-7 Intouch

Verified
247intouch.comBPO & OutsourcingCanada5000+ employeesFounded 2002

About

24-7 Intouch is a global customer care and technology company providing flexible, tech-forward outsourced support.

Reviews (5)

4.2 average
Interview experience

Proceed with caution — 50% reported a negative interview.

Positive (1)Neutral (1)Negative (2)
What people like
  • no micromanagement, pay is solid, PTO people actually use
  • good 401k match
  • async-friendly, flexible hours
What to watch for
  • siloed teams
  • RTO creep
  • too many meetings, tooling is dated

Happy here

ngl Flexible hours mean I actually get to see my kids at dinner. Burned out within a year, and I wasn't the only one.

Cons

siloed teams

T
tariq.mendez
28 days ago
Full-time

Glad I joined

Honestly, Remote setup is dialed in — never once felt out of the loop Got promoted within 18 months. They actually invest in their people.

Cons

RTO creep

Interview experience: Negative
Y
Yuki
about 1 month ago
Part-time

Take it with a grain of salt

Middle of the road. You won't hate it, won't love it. Politics over substance. Loudest person wins.

Pros

no micromanagement, pay is solid, PTO people actually use

Interview experience: Negative
M
mateo.ahmed
2 months ago
Former employee

Best job I've had so far

Look, Genuinely enjoyed my time here, would go back Best onboarding I've had. Had real context by the end of week one.

Pros

good 401k match

Cons

too many meetings, tooling is dated

Interview experience: Positive
HC
Hana C.
3 months ago
Full-time

Good people, good work

Overall, PTO is respected, nobody guilt-trips you for taking it. Comp is competitive and the equity refresh was actually real. Politics over substance. Loudest person wins.

Pros

async-friendly, flexible hours

Cons

bureaucratic

Interview experience: Neutral
YL
Yuki L.
over 1 year ago
Full-time

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